1. Agreement

1.1 By accessing, using, browsing this site you agree that you have read and understood these Terms and Conditions and you agree to comply with all applicable laws, rules and regulations.

2. Registration

2.1 Registration with www.11plus.eu is not required unless you wish to purchase anything from the shop.
3. Governing Law

3.1 This contract is subject to the law of England and Wales. These terms shall be governed by and interpreted in accordance with the law of England and Wales and the courts of England and Wales shall have jurisdiction to resolve any disputes between parties.

4. Purchases

4.1 Many of the products are downloadable. On purchase you will be able to download such products from your account, ONCE only. The products are for your personal use only and you may not resell or distribute such products to any other person or organisation. Multiple copies may not be made or printed. Schools, teaching establishments, tutoring groups must not make multiple copies, either electronic or paper copies of material or use a product more than once.
Please ensure your browser allows popups and ensure you save the pdf downloads to your computer. Do not close the pdf without saving them.

Products which are posted will be delivered within 7 days, unless otherwise stated and often much quicker. They are subject to stock availability. Should stock be unavailable, the order will be cancelled and a full refund will be provided.
Some products are delivered by partners and you authorise us to pass on your details for the purpose of executing the order and delivery.

Refunds for electronically delivered products are not available. Other products are covered by the Distance Selling Regulations.

5. Force Majeure

5.1 11pluspractice.com shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any defective to services that is caused by any event or circumstance beyond its reasonable control.

6. Viruses

6.1 We will not be liable for any loss or damage caused by viruses, or other harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the Site or to your downloading of any material posted on it, or on any website linked to it. Please ensure your anti-virus application is kept up-to-date.